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A Sneak Peek at Winter '09

At salesforce.com, we have been working very hard on developing Salesforce Winter '09 for its release in October. Winter '09 will be salesforce.com's third release this year and also marks our 27th release in less than 10 years, something we are very proud of. There will be more than 50 new features included in this release spanning all of our application product lines and the Force.com platform. However, none of this would have been possible without our customers. To date, salesforce.com customers have submitted more than 8,500 ideas and made more than 180,000 promotions on the Salesforce IdeaExchange, demonstrating that our customers are just as committed as we are to delivering the best SaaS and PaaS solution on the market today.

I wanted to highlight just a few features that were some of the most popular on the Salesforce IdeaExchange. In addition to some feature descriptions, I have also included short demos we filmed here at salesforce.com headquarters. Hope this sneak peak will get you as excited as we are about the upcoming innovations from salesforce.com. And don't forget, if you have ideas about new features you would like to see in future releases, submit them to the Salesforce IdeaExchange.

Salesforce CRM Features
1. Opportunity Splitting
The Opportunity Splitting feature addresses some of the shifts going on in sales organizations today. Deals are no longer closed by one person, many times it takes a team of people, and the Opportunity Splitting feature will enable companies to properly recognize and assign a percentage to each of the team members that participated in a sale.

In addition, companies will now have clear insight into their pipeline by eliminating duplicate records and having reports that accurately reflect where the sales reps are spending their time.

The demo below really demonstrates why this is such a popular feature for salesforce.com customers.

Note - Pilot Only. Please contact Salesforce Customer Support to have this feature enabled. To enable Opportunity Splits, Team Selling must also be enabled


Opportunity Splitting Demo from Salesforce.com on Vimeo.

2. Campaign Influence
One of the most exciting features to come out with Winter 09 is a feature of Salesforce Marketing. Campaign Influence allows Salesforce CRM users to instantly see what campaigns influenced individual deals. This insight can help companies eliminate the most common challenge when it comes to marketing spend - "I know I am wasting half of my marketing budget, I am just not sure which half." Salesforce CRM users will be able to measure each marketing campaign on an opportunity by opportunity basis and understand what is working and what's not.

Check out the demo below to see how easy this feature is to use.


Campaign Influence Demo from Salesforce.com on Vimeo.

Force.com Platform-as-a-Service Features
1. Visualforce Email Templates
This feature will enable customers to take the power of Visualforce, the world's first user interface as a service, and use it to create any type of email template. Visualforce Email Templates will allow salesforce.com users to pull information from anywhere within their application and build dynamic email templates that can help improve response and open rates. In addition, salesforce.com users will be able to build and attach documents to email templates quickly and easily.

2. Schedule and Email Reports
The Force.com platform has really opened the door to technologies and features that were previously not possible in a Software-as-a-Service environment. And with more than 15,000 votes on the Salesforce IdeaExchange, the Schedule and Email Reports feature of Winter 09 is a popular example. This feature will enable salesforce.com customers to set up a schedule and email reports to the appropriate people at a specific time. For example, instead of having to manually run a report and send it out to the same people every week, the Schedule and Email Reports feature enables you to make that a completely automated process that you don't even have to think about.

The demo below really illustrate the convenience of this feature.


Schedule and Email Reports Demo from Salesforce.com on Vimeo.

Unreleased services or features referenced in this blog or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available.


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