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Traditional CRM vendor fights back

Traditional CRM vendor fights back by integrating SharePoint, Outlook. Microsoft may be engaged in a price war with Salesforce.com, but traditional server-based CRM vendors have hardly rolled over and cried uncle. Today, CDC Software announced that it is taking on the cloud vendors by one-upping Microsoft and tightly integrating with Microsofts back office apps including SharePoint.

Best Thing about the Salesforce-Google Toolkit


As you probably know, Salesforce announced the Google Data API Toolkit on Monday. The new Force.com Toolkit for Google Data APIs provides a free and open-source set of tools and services that developers can use to take advantage of Google Data APIs...
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Executives talk about the problems in Enterprise SaaS


There were 2 very interesting SaaS discussions organized during the Always On Summit at Stanford. One session was titled Will the Next Salesforce.com Please Stand Up? and the other was titled Will SaaS Disappear in the...
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Proximity Searching in Salesforce.com (demo)


The recent release of Arrowpointe Maps introduced functionality to perform proximity searching within Salesforce.com. We call it Search Nearby. With the click of a button from a record in Salesforce, you can search for Leads, Accounts and/or...
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Search quality, continued


A few weeks back Udi Manber introduced the search quality group, and the previous posts in this series talked about the ranking of documents. While the ranking of web documents forms the core of what makes search at Google work so well, your search...
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SugarCRM and Twitter


The news as of the first coffee this morning, and the music is... total iTunes shuffle... hit play, no idea what the first song's going to be, you'll know it as soon as I do... it is... Van Morrison's "Gloria," from his live "It's Too Late To Stop...
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More on Cloud Computing from Dion Hinchcliffe


Dion Hinchcliffe recently provide a comprehensive overview of the status of cloud computing for the enterprise in his post, Enterprise cloud computing gathers steam. It is a good article for spinning your knowledge up on what this trend means...
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